You’ve worked diligently to build your online presence: your website; your social media strategy and profiles; and your search engine optimization (SEO). You can be found on the web for sure — but is all that content positive and reflective of your efforts? Is some content working against you? Do you even know what’s lurking out there? This presentation will include some techniques to: Discover the volume and location of content related to you on the web; manage online content; mitigate negative feedback content; communicate effectively in confrontational web dialog.

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