Coating costs are escalating due to increased environmental awareness (Clean Air Act1, lead paint disposal, etc.) and increased awareness of safety and health issues (OSHA 29 CFR 1926.62 Occupational Safety and Health Administration in the USA)2. Owners can reduce the overall cost of maintenance painting projects through the implementation of a Total Quality Program. This program should encompass project pre-planning, evaluation of safety and quality assurance programs, and analysis of employee absenteeism and turnover. The information presented is a case history of one utility's experience managing a maintenance painting program over a five-year period.

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