The impact of ISO 9000 within the European Community is having wide reaching implications. To participate in the European Market, ISO 9000 is becoming a requirement to entry. American companies are recognizing the value of ISO 9000 in their operations, including the improvements that can be achieved when combined with a Total Quality Management Process. Further, the ISO 9000 process will greatly improve efficiencies and effectiveness by identifying and deleting non-productive practices.

Baker Performance Chemicals Incorporated (BPCI) is pursuing the process of ISO 9002 registration for its U. S. Manufacturing facilities. It is using the lessons learned from full ISO 9000 registration of its facilities in the U.K. to enhance and accelerate the registration process. The implementation strategy is to use project teams within each facility to address issues and develop documentation for the standard. This case history will identify the roadblocks encountered and the resolutions used to overcome those obstacles.

Subject
Test methods, Quality management, Materials, Manufacturing, Materials performance, Raw material, Quality assurance, Documentation, Implementation, Inspection, Personnel, Equipment, Elements
Keywords:
ISO, ISO 9000, ISO 9002, Quality Systems, Registration
© 1993 Association for Materials Protection and Performance (AMPP). All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise) without the prior written permission of AMPP. Positions and opinions advanced in this work are those of the author(s) and not necessarily those of AMPP. Responsibility for the content of the work lies solely with the author(s).
1993
Association for Materials Protection and Performance (AMPP)
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