It has been shown that people have a considerable aggravating influence on system failure by corrosion. In the 21st century, when the emphasis is expected to fall firmly on conservation of valuable resources and more economic use of energy - issues likely to be governed by law - KBSs will have a considerable role to play in reducing the incidence of premature failure by corrosion. Knowledge elicitation is a precursor to the construction of knowledge based systems (KBSs) but represents a serious difficulty for software developers. The complex transformation of lifetime industrial expertise into software requires the willing and active participation of domain experts, frequently unfamiliar with computers and not necessarily inclined or able to share the details of their thought processes. Whilst knowledge and experience can be shared by a group of people, expertise is uniquely tinted by the expert’s own individuality. This paper discusses the strategies for the formulation of expert knowledge applicable to each of the groups of people involved in corrosion failure.

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